At Everything Financial we are committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
We are Everything Financial Limited. Everything Financial is authorised and regulated by the Financial Conduct Authority, firm reference number 742815. Everything Financial is a data controller and therefore registered with the Information Commissioner, Licence No. ZA034781. We have appointed a data protection officer, who can be contacted at firstname.lastname@example.org
We obtain information about you when you use our website, for example, when you submit your details in order to obtain a quote for a loan or a mortgage.
The personal information we collect might include your name, address, email address, IP address, mortgage information and information regarding what pages are accessed and when.
We use your personal information in a number of ways:
Our legal basis for processing your personal information for the purposes described above will typically be one of the following:
Website and Marketing To help us understand you better and provide you with information about other products which may be suitable and relevant, we will use your personal information to create a profile of you and your circumstances. This allows us to provide more relevant, accurate and tailored services to you. For example, we may assess your income and expenditure to determine whether you would be able to successfully apply for a personal loan through us. We believe we have a legitimate interest to do this and that it is not against your rights. However, if you don’t want us to profile your personal information this way, to then better enable us to tailor any marketing communications to you, you can contact us to let us know that you wish for your personal data not to be used in this way. Reviews and Market Research Where we have a copy of your personal information we may contact you to ask you to provide a review about the services you’ve received or where we are carrying out market research which may help us design future products and services or to help improve our current services. Although this information would really help us, you wouldn’t be required to provide us with this information unless you’re happy to. We consider that this is in our legitimate interests to contact you in this way for market research purposes. Legal or Regulatory Obligation We are required to process your personal information where we have a legal or regulatory obligation to do so, for example, to adhere to anti-money laundering or our regulatory obligations. Our regulators, such as the Financial Conduct Authority, the Information Commissioners Office or any other regulatory body or authority may request certain information as part of supervising us. We have a legal or regulatory obligation to provide this. Information disclosure to potential buyers or sellers of a relevant business If we buy or sell any business or assets, then we may disclose your personal information to the relevant business, or their professional advisors involved in that transaction. If Everything Financial (or substantially all of its assets) is acquired, personal information of its users will be one of the transferred assets. Responding to complaints or enquiries If you make an enquiry or complaint with us, we will use your personal information to investigate the complaint and deal with your enquiry. We have a legal and regulatory obligation to deal with your complaint appropriately. Internal Analysis As part of our legitimate interest to develop our business and our products we will use your personal information to assess our performance as a business and for statistical analysis. We will use your personal information to assess our performance as a business and for statistical analysis. We will use as little personal data as we can to achieve this. We may also share this analysis with third parties who provide us with services and where we have a contractual obligation to do so.
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at email@example.com or by writing to Everything Financial at 20-22 Wenlock Road, London, N1 7GU. Alternatively, you can telephone 0333 9398550
You have certain rights under data protection legislation. These include:
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services. More information on this can be found on the European Commission Justice Website.
We keep this Policy under regular review. This Policy was last updated on 13th April 2020.